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Delivery & Logistics

Wondering how delivery works? Search for answers to frequently asked questions and concerns.

Do you ship your outdoor showers to…?

Yes, we ship to most states and US/Canadian border crossing towns. See our shipping details for more information.

What is your return policy for outdoor showers?

All sales are final, except in cases of defects or shipping damage. We strongly recommend taking photos of your shower...

How long will delivery take for my outdoor shower?

Shipping of our outdoor shower stalls usually takes between 5 and 10 business days. However, depending upon season, location, and...

Is there a warranty on your shower kits?

CCSK does not offer a warranty on our products; as we rarely ever have issues with quality and build. However,...

Can I pick up an outdoor shower kit in person?

Yes. Pick up is possible. Lead time and pick up procedure varies depending on style and material of the kit....

When will I know the date and time of my delivery?

The local dispatch team will contact you to confirm the delivery and provide a time frame, typically either morning or...

What if I need help after delivery?

Sometimes a delivery goes wrong, …or you may think you got the wrong parts. For all deliveries that have damage,...

What is the recommended post placement on outdoor shower panels… and clearance off the ground?

Our pre-built panels are about 6ft in height. With that said, we recommend installing them about 7″-12″ off the ground...

How long does it take to receive a shower kit?

Wondering when you will receive your outdoor shower? This depends on The time of year where May through July can...

Are there any places that display your product in person? I want to see it before purchasing.

Yes. Stonewood Products in Harwich displays a majority of kits. Stonewood Products in Mashpee displays a standard kit. Please click...